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The Landlord Perspectives Survey 2017

Landlord Keys

The UK has 2 million private landlords who own approximately 5 million properties.

With changes to buy-to-let legislation and a ban on tenant fees coming soon, landlord perspectives are more important to letting agent revenues than ever before, and yet, very little is known about UK landlords’ relationships with their letting agents. We put questions from our partner agents to landlords to get the answers that matter. Over 600 UK landlords share their perspective on letting agents.


  • Over 50% of landlords say they are willing to leave their current agent! Learn how to keep your landlords happy and exploit your competitions' failures to win new business
  • Two-thirds of landlords have experienced unexpected costs through letting property: improve your transparency and avoid having a landlord leave over your fees
  • 41% of landlords have left an agent in the past: discover the top reasons landlords leave agents to avoid losing your vendors
  • Plus find out whether landlords prefer one-off or monthly payments, what makes a landlord choose an agent and whether landlords are expecting their fees to rise as a result of the tenant fees ban

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